Maintenance & support

Maintenance & support

Guarantee the performance, security and availability of your website thanks to our proactive maintenance services and dedicated technical support.

Our maintenance and support service ensures the proper functioning of your site or web application over time. Between security updates, performance optimizations and rapid problem resolution, we take care of your online presence so you can focus on your core business.

Proactive monitoring

Continuous performance and security monitoring to anticipate potential problems.

Regular updates

Application of security patches and component updates to maintain the robustness of your site.

Reactive support

Fast and efficient technical assistance in case of problems, with different priority levels.

Benefits for your business

Reduction of risks of breakdowns and service interruptions

Protection against security vulnerabilities

Continuous performance improvement

Peace of mind and focus on your core business

Quick resolution of technical problems

Our approach to maintenance

Initial audit

Complete evaluation of your infrastructure to identify improvement points and potential risks.

Maintenance plan

Development of a personalized program adapted to your specific needs and the criticality level of your site.

Tool setup

Installation of monitoring and alert solutions for real-time surveillance.

Regular maintenance

Execution of planned tasks: backups, updates, security checks and optimizations.

Reporting and recommendations

Regular report of actions carried out and suggestions for improvements for the evolution of your platform.

Frequently asked questions

Nous proposons trois niveaux de service : Essentiel (maintenance de base et support par email), Business (maintenance complète et support prioritaire) et Premium (maintenance proactive, monitoring 24/7 et temps de réponse garantis). Chaque forfait peut être personnalisé selon vos besoins spécifiques.

Need a reliable technical partner?

Let's discuss your maintenance and support needs to ensure the sustainability and optimal performance of your online presence.